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Frequently Asked Questions
Answers to common questions about orders, delivery, payments, product care, and customer support.
You may request a return or size exchange within 14 calendar days of receiving your order. Standard collection pieces must be unworn, unwashed and unaltered, with original tags and any included pieces. Read our Shipping & Returns policy for the full conditions, exclusions, courier costs and refund details. Message @houseofrazna on Instagram to arrange your request.
